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81	Enhancing Inclusivity in Swedish ESL Classrooms : Integrating Generative AI for Personalized Learning / Inkludering i engelska som andraspråk-klassrummet : Generativ AI för individualiserat lärande Mohammad Ali, Abrar January 2024 (has links) Focusing on personalized grammar tasks, this study dives into the integration of Generative Artificial Intelligence into English as a Second Language education. By utilizing a mixed methods approach, incorporating both qualitative and quantitative analyses the study explores how personalized learning can be improved by employing ChatGPT. Results from the study indicate that GAI-driven personalization significantly enhances student engagement and motivation. This offers a promising path for tailoring education to individual learner needs toward a more inclusive classroom. A central outcome of this study is the proposal of a new theoretical framework the Personalization-Motivation Integration Framework (PMIF). This framework clarifies the synergistic effects of integrating content and topic personalization to significantly boost student motivation and reach a more inclusive learning environment. This adds to the growing research about AI's potential in education as it indicates that these technologies can significantly enhance teaching and offer a more tailored and inclusive learning environment. ChatGPT GAI-based tools Personalized language learning ESL classroom ESL L2 Individualized learning Tailored tasks digital tools SDT Self-Determination Theory Chatbots Artificial Intelligence SAMR Adaptive learning educational tools Generative AI Inclusive teaching Inclusive education Didactics Didaktik Educational Sciences Utbildningsvetenskap Learning Lärande Pedagogy Pedagogik
82	Examining the Privacy Aspects and Cost-Quality Balance of a Public Sector Conversational Interface Meier Ström, Theo, Vesterlund, Marcus January 2024 (has links) This thesis explores the implementation of a conversational user interface for Uppsala Municipality, aimed at optimising the balance between cost of usage and quality when using large language models for public services. The central issue addressed is the effective integration of large language models, such as OpenAI's GPT-4, to enhance municipal services without compromising user privacy and data security. The solution developed involves a prototype that utilises a model chooser and prompt tuner, allowing the interface to adapt the complexity of responses based on user input. This adaptive approach reduces costs while maintaining high response quality. The results indicate that the prototype not only manages costs effectively, but also adheres to standards of data privacy and security. Clear information on data use and transparency improved user trust and understanding. In addition, strategies were effectively implemented to handle sensitive and unexpected input, improving overall data security. Overall, the findings suggest that this approach to implementing conversational user interfaces in public services is viable, offering valuable insights into the cost-effective and secure integration of language models in the public sector. The success of the prototype highlights its potential to improve future municipal services, underscoring the importance of transparency and user engagement in public digital interfaces. / Den här masteruppsatsen undersöker implementeringen av ett konversationsgränssnitt för Uppsala kommun, med målet att optimera balansen mellan kostnad och kvalitet vid användning av stora språkmodeller för den offentliga sektorn. Den centrala frågan som besvaras är hur stora språkmodeller, såsom OpenAI:s GPT-4, kan integreras för att förbättra kommunala tjänster utan att kompromissa med användarnas integritet och datasäkerhet. Den utvecklade lösningen innefattar en prototyp som använder en modellväljare och promptjusterare, vilket gör det möjligt för gränssnittet att anpassa svarens komplexitet baserat på användarens meddelande. Detta tillvägagångssätt reducerar kostnaderna samtidigt som en hög svarskvalitet bibehålls. Resultaten visar att prototypen inte bara hanterar kostnaderna effektivt, utan också upprätthåller standarder för datasekretess och säkerhet. Tydlig information om dataanvändning och transparens förbättrade avsevärt användarnas förtroende och förståelse. Dessutom implementerades strategier effektivt för att hantera känslig och oväntad data, vilket förbättrade den övergripande datasäkerheten. Sammanfattningsvis tyder resultaten på att detta tillvägagångssätt för implementering av konversationsgränssnitt i offentliga tjänster är möjligt och erbjuder lärdomar om kostnadseffektiv och säker integration av språkmodeller i offentlig sektor. Prototypens framgång påvisar dess potential att förbättra framtida kommunala tjänster, men lyfter också vikten av transparens och användarengagemang i offentliga digitala gränssnitt. CUI Chatbot Chat bot Municipal OpenAI LLM Public sector Generative AI Public sector AI AI Conversational UI Privacy Cost Transparency XAI Sensitive data Presidio Anonymization CUI Chatbot Chattbot Chatt Kommunal OpenAI LLM Offentlig sektor Generativ AI Offentlig sektor AI AI Konversation UI Integritet Kostnad Transparens XAI Känslig data Presidio Anonymisering Computer and Information Sciences Data- och informationsvetenskap
83	Leveraging Large Language Models for Actionable Insights in Facility Management : An Applied Study in Commercial Housing Real Estate / Utnyttjande av stora språkmodeller för handlingsbara insikter i fastighetsförvaltning : En tillämpad studie inom kommersiella bostadsfastigheter Andrén, Björn January 2024 (has links) Artificial intelligence is one of the long-term trends in the twenty-first century. Historically, the real estate industry has been slow to adopt new technology, but generative AI introduces a range of innovative applications that traditional AI has not addressed. Creating a unique opportunity for the real estate industry to evolve and position itself at the forefront of technological advancements. Despite the promising potential of large language models, research applying the technology on real world problems within real estate sector is almost non-existent. Only a limited number of studies currently exist exploring the area. No applied studies of the technology have yet to be made in Europe to the authors knowledge. The purpose of this study was thus to contribute with an applied study of the technology within the context of facility management. Exploring how generative AI can increase efficiency within facility management by utilizing large language models to analyse tenant matters. Execution consisted of partnering with a real estate company, developing propritary frameworks, technology, and testing these on real world data. A design based researched method was adjusted to fit this study. In total 822 tenant matters where analyzed by a large language model (LLM). The findings show that a large language model can be utilized to analyze tenant matters. Furthermore, that model outputs can be trusted and utilized to improve services for tenants. This study highlights the importance of original data quality, data selection, understanding data inputs and contextualizing instructions for the large language model to achieve successfull automated information extraction. Concluding that analysing tenant matters with generative AI makes it possible to identify and quantify how a real estate company functions, performs, and meets tenants’ needs as a whole —not just from a facility management perspective. / Artificiell intelligens är en av de långsiktiga trenderna under tjugoförsta århundradet. Historiskt har fastighetsbranschen varit långsam med att anamma ny teknik, men generativ AI introducerar en rad innovativa tillämpningar som traditionell AI inte har adresserat. Detta skapar en unik möjlighet för fastighetsbranschen att utvecklas och positionera sig i framkanten av tekniska framsteg. Trots den lovande potentialen hos stora språkmodeller är forskning som tillämpar tekniken, på verkliga problem inom branschen, nästan obefintlig. Endast ett begränsat antal studier existerar för närvarande som utforskar området. Ingen tillämpad studie av tekniken har ännu gjorts i Europa, enligt författarens kännedom. Syftet med denna studie var således att bidra med en tillämpad studie av tekniken inom ramen för fastighetsförvaltning. Utforska hur generativ AI kan öka effektiviteten inom fastighetsförvaltning genom att använda stora språkmodeller för att analysera hyresgäst- ärenden. Genomförandet bestod av att samarbeta med ett fastighetsbolag, utveckling av proprietära ramverk, teknik och testa dessa på verkliga data. En designbaserad forskningsmetod justerades för att passa studien. Totalt analyserades 822 hyresgästärenden av en stor språkmodell (LLM). Resultaten visar att en stor språkmodell kan användas för att analysera hyresgästärenden. Vidare att modellens svar går att lita på och kan användas för att förbättra tjänster mot hyresgäster. Studien framhäver vikten av originaldatakvalitet, val av data, förståelse för datainmatning samt kontextualisering av instruktioner för att den stora språkmodellen ska uppnå framgångsrik automatisk informationsutvinning. Slutsatsen är att AI-analys av hyresgästärenden gör det möjligt att identifiera och kvantifiera hur ett fastighetsbolag som helhet fungerar, presterar och möter hyresgästernas behov—inte bara ur ett fastighetsförvaltningsperspektiv. "Real Estate" "Generative AI" "AI" "LLM" "GPT" "Chat-GPT" "Facility Management" "Operating Cost" "Fastigheter" "Generativ AI" "LLM" "Digitalisering" "chat-GPT" "Fastighetsförvaltning" "Operativa kostnader" Civil Engineering Samhällsbyggnadsteknik
84	Introducing Generative Artificial Intelligence in Tech Organizations : Developing and Evaluating a Proof of Concept for Data Management powered by a Retrieval Augmented Generation Model in a Large Language Model for Small and Medium-sized Enterprises in Tech / Introducering av Generativ Artificiell Intelligens i Tech Organisationer : Utveckling och utvärdering av ett Proof of Concept för datahantering förstärkt av en Retrieval Augmented Generation Model tillsammans med en Large Language Model för små och medelstora företag inom Tech Lithman, Harald, Nilsson, Anders January 2024 (has links) In recent years, generative AI has made significant strides, likely leaving an irreversible mark on contemporary society. The launch of OpenAI's ChatGPT 3.5 in 2022 manifested the greatness of the innovative technology, highlighting its performance and accessibility. This has led to a demand for implementation solutions across various industries and companies eager to leverage these new opportunities generative AI brings. This thesis explores the common operational challenges faced by a small-scale Tech Enterprise and, with these challenges identified, examines the opportunities that contemporary generative AI solutions may offer. Furthermore, the thesis investigates what type of generative technology is suitable for adoption and how it can be implemented responsibly and sustainably. The authors approach this topic through 14 interviews involving several AI researchers and the employees and executives of a small-scale Tech Enterprise, which served as a case company, combined with a literature review. The information was processed using multiple inductive thematic analyses to establish a solid foundation for the investigation, which led to the development of a Proof of Concept. The findings and conclusions of the authors emphasize the high relevance of having a clear purpose for the implementation of generative technology. Moreover, the authors predict that a sustainable and responsible implementation can create the conditions necessary for the specified small-scale company to grow. When the authors investigated potential operational challenges at the case company it was made clear that the most significant issue arose from unstructured and partially absent documentation. The conclusion reached by the authors is that a data management system powered by a Retrieval model in a LLM presents a potential path forward for significant value creation, as this solution enables data retrieval functionality from unstructured project data and also mitigates a major inherent issue with the technology, namely, hallucinations. Furthermore, in terms of implementation circumstances, both empirical and theoretical findings suggest that responsible use of generative technology requires training; hence, the authors have developed an educational framework named "KLART". Moving forward, the authors describe that sustainable implementation necessitates transparent systems, as this increases understanding, which in turn affects trust and secure use. The findings also indicate that sustainability is strongly linked to the user-friendliness of the AI service, leading the authors to emphasize the importance of HCD while developing and maintaining AI services. Finally, the authors argue for the value of automation, as it allows for continuous data and system updates that potentially can reduce maintenance. In summary, this thesis aims to contribute to an understanding of how small-scale Tech Enterprises can implement generative AI technology sustainably to enhance their competitive edge through innovation and data-driven decision-making. UX HCD HCI AI Artificial Intelligence Generative AI Implementing AI LLM GPT RAG Chatbot Prompt engineering Prompting framework Hallucinations Transparency Interaction Technologies Usability Linguistics Innovation SME Tech Enterprise Qte Growth factors Documentation Communication Knowledge retention Competence development Education Training Retrieval Model Data Data Management Database Knowledge base Maintenance Data security Data driven decision making Data analytics Social sustainability Economical sustainability Figma Trello Github OpenAI GTPs VsCode Azure CoPilot Google Bard Zapier GCS API Pipeline Parsing data Sorting data Storing data Human Computer Interaction Interaction Technologies Interaktionsteknik

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