群眾募資成為近年廣被討論和使用的新興籌資方式，線上募資平台普遍被認為具提供資金、市場驗證及行銷曝光的功能，學術圈和實務界有許多如何成功募資的研究，但卻鮮少討論群眾募資帶來的影響與挑戰，因此本研究欲探討從產品開發到出貨，群眾募資在完整的專案歷程中代表的意涵，供未來提案者參考。 本研究採個案研究法，選擇「Stair-Rover八輪滑板」、「Voltset智能電表」、「ATOM 3D印表機」和「器研所New Urban Bike」做為研究個案。首先，了解提案者募資動機以及了解募資平台扮演的角色；其次，以新產品開發的觀點分析個案，討論群眾募資如何影響募資專案；最後，從專案管理的角度討論群眾募資帶給提案者什麼正面效益，以及需留意的風險。 研究結果發現，資金不一定是提案者使用群眾募資的主要動機，市場驗證及行銷曝光的功能仍為提案者所看重。除此之外，也有提案者將募資平台視為產品通路、或是建立社群的管道，群眾募資的意義與團隊所欠缺的資源有關，因而對其產生不同的定義。 此外，群眾募資改變了一般循序式的新產品開發流程，不同階段可能同時發生，且加速市場的反應，但並沒有因群眾募資而省略任一開發流程，這樣的改變更加考驗提案者同時處理技術端和市場端的能力。 最後，從專案管理看群眾募資，「成本」可視為產品發展時所需的經費、「時間」則是指募資結束後產品商品化的速度、「品質」代表社群互動和客戶服務。提案者必須謹慎拿捏，找到三者的平衡，包括建立群眾參與感、準時出貨和產品與專案內容描述一致，達到最終「贊助者滿意」，才算是一個成功的募資專案。

打造一個好的產品是所有早期新創公司的核心，然而如何將產品從構想到販售並取顧客喜愛，則是一個需要理論與實務結合、不斷實驗的過程。在本論文中，作者將過去三年實際帶領產品-Voltset從出生到成長的經驗紀錄下來並與理論相呼應，探討一個新產品如何透過不斷循環的迭代過程 (iteration process)增加其新產品完整度 (product readiness) 。這三年當中，作者歸納了 Voltset從初期抽象構想的形成，獲得第一位付費的客戶，到後期在全球最大的群眾募資平台上進行全球市場驗證的過程。本論文主要會針對兩大部分做深度討論: 第一部分著重於探討如何在各種實際市場驗證測試中增加產品就緒度，並點出在目前現有理論框架，如: 精實創業 (the Lean startup) 下可能與實際執行面不同之處。根據本產品的經驗，新產品第一次的迭代過程循環應該經由以下幾個步驟：產品目標市場願景、產品本身定義、最小可行性產品構築、意見領袖背書、市場驗證、市場測試與學習。第二部分則是討論當在定義一個新產品的功能與特徵時，如何正確地選擇性聽取以及以什麼方式來聽取目標客戶的需求。根據打造 Voltset產品的經驗，作者發現當潛在客戶聲音太廣泛時，應只聽取”已付費”客戶的意見，因為該族群的產生是藉由深入了解產品價值，並經歷認同與付費過程而形成，因此會在產品的功能與特徵上的需求較聚焦。 本論文藉由親身實務經驗與理論的對話提供深度的產品迭代過程探討，作者期許這樣的研究能對於縮小理論與實務的鴻溝做出貢獻。 / Product building is a core activity for any early-stage startup. However, there are still many gaps between literature to real world practice for successfully developing a product that is accepted by the market. In this thesis, the building experience of Voltset -- a one of the kind hardware and software integrated multimeter, is studied for its journey of product iteration process to increase product readiness. The cofounder of the startup as well as the author of this thesis, has reflected his firsthand experience with literature such as the Commercializing New Technologies and the Lean Startup to seek steps necessary to move the project from shaping an abstract concept, acquiring the first paying customer, and then campaigning a successful crowd funding project. The thesis focuses on answering two questions: First, what are the steps required to enhance product readiness through validation testing from the first business idea to receiving its first group of paying customers. Based on the experience of Voltset and the Lean startup framework, it suggests the first product iteration process should loop through the following stages: Product market vision, product definition, minimum viable product building, key opinion leader endorsement, validation sell, measure, and learn. Second, when a product specification needs to be pinpointed, who and how to listen to the voice of targeted customers (VOC) is the state-of-art question for early-stage startups. Within the scope of this experience, it indicates to focus only on paying customers since they understand the potential value of the new product and have similar needs compare to the wide range of feature request from the rest of potential buyers. This thesis provides the insights of product iteration from first-hand experience, enriching the knowledge gap between real product building and theoretic framework point of view.

WTO「資訊科技協定」(ITA)於1996年底通過後成效彰顯，為多邊貿易體系部門別自由化方案之典範。然而當前快速的科技發展帶動新興資訊科技產品持續問世，以致該等產品究否屬於ITA通過當時所規範零關稅之產品範圍產生爭議，問題殊值深究。ITA生效以來首宗爭端解決個案即屬適例。按該案係我國、美國與日本於2008年間共同指控歐盟在機上盒、多功能事務機與液晶顯示器等三項資訊科技產品之課稅措施，違反WTO關稅減讓之規範。WTO爭端解決機制如何就科技發展實況解讀ITA產品範圍，對於ITA未來的執行成效具關鍵地位。 有關前揭個案之WTO適法性研究，本文認為WCO/HS公約稅則歸列見解可為參據，另可依據維也納條約法公約(VCLT)第31條與32條之解釋規則，考量全部或是多數會員對於系爭產品關稅待遇的「共同意願」。具體而言，基於VCLT第31條揭示的「本文內容」、「目的與宗旨」、「上下文脈絡」、「後續實務措施」與「相關國際法規範」等，通盤考量解讀歐盟關稅減讓表意涵，倘據此解讀後仍舊模糊難定，則依據VCLT第32條揭示的「條約協定的相關準備工作」與「完成當時的情境」等為輔助判斷。 鑑於此類爭議將演變為體制性問題，本文提出二項建議方案。第一，採行ITA委員會通知處理機制尋求通案解決，討論過程納入貨品貿易規範在其他領域敘及之「同類產品」的認定要素，基於創新產品變動並參照當前科技發展等市場實務進行考量，合理擴張ITA產品範圍。第二，爭取在當前杜哈回合談判通過相關部門別自由化方案擴大ITA產品範圍，建構零或低關稅的資訊科技產品貿易環境，其落實將有助於全球資訊科技產業之發展，亦可強化多邊貿易體系之整體運作。 / Information Technology Agreement (hereinafter ITA) has made significant contribution to the free trade in IT products since its conclusion at the end of 1996. It has been recognized as a successful model of sectorial trade liberalization in the WTO multilateral trading system. However, with the rapid advent of new technology, challenges arising from the determination of tariff treatment on newly innovated IT products become outstanding. Indeed, whether those innovated products are subject to the duty-free treatment of ITA merits intensive considerations. As demonstrated in the first dispute specifically on the prodcut coverage of ITA, where Taiwan, United States and Japan filed against the European Communities in 2008 for three IT products, i.e. set-top box, multi-functional office machine and LCD monitor, how the disptue settlement institutions respond to the applicability of the ITA in the context of techonogical develpment would be critical to the effectiveness of future ITA. In this study, the author argues that relevant factors to be taken into account by the panel adjudicating the ITA dispute include the tariff classification principle embodied in the Harmonized System Convention of the WCO, as well as the “common intention” of all or a great majority of ITA participants pursuant to Article 31 and 32 of the Vienna Convention on the Law of Treaties (VCLT). Specifically, an examination of the EC’s commitments under schedules of tariff concession by virtue of text (ordinary meaning), object and purpose, context, subsequent practice and relevant rules of international law as stipulated in Article 31 of the VCLT are of importance. Furthermore, looking at elements as to preparatory work and circumstances of the conclusion of the EC’s schedule in accordance with Article 32 of the VCLT is also relevant. On systemic issues, the author proposes two solutions. First, the inclusion of a new notification mechanism into the ITA Committee could be feasilbe. By adopting the concept of “like products” applicable to other fields of trade in goods, the ITA’s product coverage can be reasonably expanded on the basis of the modification of innovated products and advent of modern technology in the market. Second, achieving the consensus on sectorial liberalization of expanded IT products under on-going Doha Round would contribute to establish zero (or low) tariff environment for IT products, which would benefit not only to the global IT industry but also to the multilateral trading system as a whole.

本研究在探討消費者對品牌延伸與品牌授權產品的評估，以及採用品牌延伸與品牌授權策略對原品牌權益的稀釋效果。本研究主要包括三部份：第一，探討「消費者對原品牌的認知與評價」、「產品特徵相似性」、「品牌概念一致性」、「製造商技術移轉能力／被授權台灣廠商之產銷能力」、「延伸／授權產品之產品知識」等變數如何影響消費者對品牌延伸與品牌授權產品的評估；第二，評估品牌延伸與品牌授權對原品牌權益的影響；第三，比較品牌延伸與品牌授權對新產品評估以及原品牌權益影響的差異。 　　經由過去文獻探討，本研究提出品牌延伸與品牌授權評估之一般化數學模型，並簡化模型進行實證研究。在研究設計上，以原品牌產品相對價格、產品適合延伸與授權的程度為依據，採取3 （Nike運動鞋／Cartier珠寶／Nokia手機）×2（適合／不適合延伸與授權之產品類別）×2（品牌延伸／品牌授權）的實驗設計，將研究情境分為12組，分組探討新產品的評估及對原品牌權益之影響，並比較採用品牌延伸與品牌授權時，消費者對延伸與授權產品的評估是否有差異，以及採用品牌延伸與品牌授權對原品牌權益之影響是否有差異。 　　研究結果發現：第一，當消費者對原品牌的認知與評價愈高、產品特徵相似性愈高、品牌概念一致性愈高、製造商技術移轉能力愈強／被授權廠商之產銷能力愈強、延伸／授權產品知識愈缺乏時，消費者對延伸／授權產品有較正面的評估。第二，消費者對延伸與授權產品的接受程度會影響其對原品牌的評價，兩者具正向關係。第三，消費者對延伸產品與授權產品的評估，兩者無顯著差異。第四，消費者對新產品的接受程度對原品牌權益的影響，不會因為採用延伸或授權而有所差異。 　　由研究結果可知，採用品牌延伸與品牌授權策略，消費者對新產品的評估及對原品牌權益的影響並無顯著差異，因此知名品牌的廠商在利用該品牌的品牌權益時，只需以品牌擁有者的角度，選擇總成本最低與效益較高的策略即可。此外，在推出新產品時，要盡量選擇產品特徵相似性高、品牌概念一致性高、目標顧客缺乏主觀產品知識的產品類別，且廠商有能力產銷該產品，才能獲得品牌延伸或品牌授權極大化之原品牌權益。 第一章 緒論 1 第一節 研究動機 1 第二節 研究目的 3 第三節 研究流程 4 第二章 文獻探討 6 第一節 品牌權益 6 第二節 品牌授權 10 第三節 品牌延伸 15 第四節 由消費者角度探討品牌延伸的評估 25 第五節 品牌授權與品牌延伸的比較 41 第六節 來源國形象 45 第三章 研究方法 49 第一節 一般化模型的建立 49 第二節 研究架構 51 第三節 研究假設 53 第四節 研究設計 57 第五節 各項變數的定義與衡量 62 第六節 問卷設計與抽樣方法 65 第七節 資料分析方法 68 第四章 研究結果 69 第一節 樣本結構 69 第二節 信度與效度分析 72 第三節 品牌延伸之分析 75 第四節 品牌授權之分析 97 第五節 品牌延伸與品牌授權之比較 119 第五章 結論與建議 129 第一節 研究結論與討論 129 第二節 研究貢獻 142 第三節 研究限制 147 第四節 後續研究方向 148 參考文獻 150 中文文獻 150 英文文獻 151 附錄 158 附錄一：產品知識與涉入程度之相關分析 158 附錄二：預試問卷 160 附錄三：正式問卷 162 附錄四：延伸與授權的合併分析 171 附錄五：相關係數表 175

汽車產業早期在台灣一直都屬於重點產業，早從1950年代以前，台灣政府便開始發展汽車產業(陳釧瑤，1997)，然而若按照原定計畫，台灣汽車產業早該在1985年以後就邁入國際化以及自有品牌，不過現今大多數的台灣汽車廠商仍處於通路代理商和零組件代工製造階段，為了避免淘汰，本研究認為台灣汽車廠商應著手發展自有品牌，不過因為台灣廠商大多欠缺品牌知名度，謂此本研究認為台灣廠商可採行品牌聯盟策略。然而考量到市場未來趨勢與消費者需求的多元化，本次研究將以強調運動、休閒的SUV休旅車作為本次研究主要探討的車種，並希望能藉由品牌聯盟讓台灣汽車廠商得以自創品牌。 本次研究貢獻在學術方面有三，其一是產品屬性與產品屬性水準之詮釋、二是研究品牌聯盟議題時，需建立在品牌是否能替代某產品屬性的議題上，三是消費者在從事消費行為時確實會產生退縮或是漸進策略。在管理實務上，本研究所給予的建議有七，其一是品牌知名度高低將會影響消費者做出正確決定，其二是當消費者無法有效處理資訊時，車商品牌的重要性將會提升，其三是低辨識度品牌有動機發展成份品牌，其四是台灣汽車廠商自創品牌確實有其利基市場存在，其五是品牌自創過程中，必須不斷地做自我評估，其六是傳遞正確且為消費者所能承受並理解的正確資訊是價值創造的重要一環，其七是品牌建立本身即是策略規劃。 / Motor industry is one of the most important industry that Taiwan government energetically have developed and invested lots of resources since 1950(陳釧瑤，1997). Indeed, Taiwanese motor firms should have had their own brand and made it internationalized in 1985. However, most of Taiwanese motor firms are still on the stage of OEM or ODM. We regard this condition as a threat that will obstruct the profit growth and weaken the competitiveness of them. Therefore, we consider branding is one of the effective alternatives to strengthen the competitiveness of Taiwanese motor industry. Because of the low brand awareness of Taiwanese motor firms, brand alliance may be the best way that can help them to build their private label. Considering the trend of lifestyle in Taiwan, this literature will focus on “brand alliance of sport utility vehicle” and try to find some important attributes that will support them to select their partners and satisfy the consumer needs. As a result, this studying has three contributions to academic researcher. First, we redefine the meanings of product attribute and product attribute level that many academics confuse. Second, the consistency between the brand awareness of ingredient firms and product attribute should be considered when motor firms are finding the partners of alliance. Third, we verify either behavioral progression or behavioral depression may happen in purchase process (Alderfer, 1972). In practice, we find the fitness between product attributes and partner’s brand awareness will affect the result of brand alliance. The finding implies that ingredient firms which have great brand equity in B2B market may have low equity in B2C market. Second, the weight of car brand will be more important when asymmetric information exists. Third, the ingredient firms which have great equity in B2B market and low awareness in B2C market have the motive to cooperate with private label brand firms. Fourth, there are some niches in Taiwanese SUV market. Fifth, branding can’t success without self-audit. Sixth, delivering the appropriate and correct information to consumers is one of the most important things of value creation. Seventh, strategy is the nature of branding, so it will be very hard to brand without strategic planning.

本研究以原產品與延伸產品之「認知產品類別相似度」為中介變數，探討「品牌延伸」及「品牌傘」兩種新產品品牌策略對於消費者評價反向延伸之影響。反向延伸意指「當原屬於品類A（以下稱原品類）的廠商1（以下稱原廠商）品牌延伸至另一個品類B（以下稱延伸品類）後，原屬於品類B的廠商2（以下稱反向延伸廠商）亦反向延伸至品類A。」研究中並探討「消費者產品知識」與「原廠商品牌寬度」兩者對於新產品品牌策略的調節效果，進而影響消費者認知品類相似度及反向延伸評價。 本研究採2（新產品成功之品牌策略：品牌延伸策略、品牌傘策略）x2（原廠商品牌寬度：窄品牌Nokia、寬品牌LG）x2（消費者產品知識：產品知識高、產品知識低）之實驗設計，並設計無提供先前延伸成功經驗之控制組。根據前測結果，選定手機為原品牌之原產品、數為相機為延伸產品。推出新產品之原手機廠商之窄品牌為Nokia、寬品牌為LG，而數位相機廠商進行反向延伸的品牌則為Canon。 研究結果發現，原產品與延伸產品類別之認知品類相似度為新產品品牌策略與反向延伸評價之中介變數，且當原廠商跨產品類別推出新產品成功，相較於品牌傘策略，品牌延伸策略將使消費者對於認知產品品類相似度提升效果較大、反向延伸之評價也較好。調節效果方面，當消費者產品知識低時，消費者之認知產品類別相似度被提昇的程度較高，且有較佳之反向延伸評價，然其於不同品牌策略間所產生的差異較小；原廠商認知品牌寬度方面，當品牌寬度窄時，消費者之認知產品類別相似度被提昇的程度亦較高，且亦有較佳的反向延伸評價，然品牌寬度較窄的廠商於不同品牌策略間所造成的認知產品類別相似度及反向延伸評價之提升效果差異皆較大。

回顧台灣的經濟發展軌跡，過去五十年努力以赴快速提升國民所得，逐步邁入已開發國家之林，如今台灣廉價勞力優勢逐漸被東南亞和中國等國家取代，台灣產業也開始朝向高科技、高附加價值產業發展，電子資訊產業為了持續保有全球市場競爭力，開始致力提升企業的產品開發能力，持續進行創新性產品開發，創造企業價值，這是台灣電子資訊產業建立全球競爭力的重要因素之一。 在經濟發展過程中，台灣電子產業致力於產品升級和企業轉型，擺脫複製組裝或OEM(委託生產製造)，邁向ODM(委託設計製造)和OBM(自有品牌) ，促使產品研發能力提昇並持續擁有國際競爭優勢，於全球性激烈競爭市場環境中生存，並在全球產業分工模式中佔有一席地位。如何在最短期間推出品質、功能、價格皆能滿足市場需求，以維持其競爭優勢，成為台灣產業界共同關心的課題。 在全球化產業競爭日愈激烈的今日，台灣製造業除了有效運用大陸低廉生產勞動成本的競爭優勢，本身也應該從原有代工製造的型態，發展成具有代工設計能力，並且結合垂直產業價值鏈上的所有廠商，進行產品的協同設計開發，使產業核心能力互相連結，發揮創新的能力。『協同式產品商務模式』若能建立在兩岸三地的經貿合作網路中，則台商可以將企業的各項營運資訊做有效的整合，達成及時溝通互動及智慧分享的目的，將產品的開發時程大幅縮短，同時也可節省不少溝通成本，進而為企業建立競爭優勢。 本研究從產品生命週期管理系統(PLM：Product Lifecycle Management)的用途與發展歷程觀察；台灣電子產業內外部研發職能現況，及企業內部研發活動與外部夥伴組織協同設計面臨的管理瓶頸，還有從企業導入生命週期管理(PLM)系統的目的及期望觀察；關鍵成功因素(CSF) 研究方法運用在PLM專案實施過程中，藉由審視實際個案導入的手法分析企業導入生命週期管理(PLM)系統後；企業內部各功能性組織及外部夥伴組織(客戶及供應商)協同設計活動，透過協同資訊服務網，將企業的各項營運資訊做有效的整合，及時溝通互動及智慧分享，逐項分析企業於策略面、作業面、管理面、組織面、資訊科技面的流程管理改善效益，期待在全球電子科技業分工議題上，藉由資訊科技的整合及溝通，兩岸産業分工由産品生産階段的分工走向研發與創新、營運、製造、行銷等功能性的分工走向，為台灣電子科技業盡一份心力。 / Taiwan’s economic development track shows that the country in the past 50 years bolstered its national income, and gradually becoming one of the developed countries in the world. And now, Taiwan’s once competitive labor is replaced by cheap labor in Southeast Asia and China. This prompted Taiwanese companies to switch to high tech and high value added industries. In their attempt to maintain its competitive edge in world market, Taiwan electronics and IT companies escalated their research and development ability on enterprise products. Creating values through consistent innovative product design is one key factor by which Taiwan electronic and IT industry players compete in the world market. In its economic development, Taiwan electronics enterprises thrived in product upgrading and business transformation. They moved away from assembly production or OEM (Original Equipment Manufacturing) businesses, and move toward ODM (Original Design Manufacturing) and OBM (Own Brand Manufacturing). Improved research and product design capability became their competitive edge in the global market, allowing them not only to survive amongst the cutthroat competition, but also to play a key role in global collaborative markets. It is the common focus of Taiwanese IT companies to keep ahead of global competition by delivering cost effective, quality, feature rich products in the shortest lead time. In face of the increasing competitive the global market today, Taiwanese electronics manufacturing companies bolster their strength by migrating from OEM to ODM businesses, and vertically integrating satellite companies in China, fully leveraging China's cheap labor and low cost resources. This collaborative production and business model, combining the core competence of all industries from both camps, brings out a new creative and powerful force. If this collaborative production and business model can be built on the economic and trade networks across the strait, then, Taiwanese enterprises can effectively integrate all its operational information in the same platform, linking up intelligence databases and interactive, real time communication. As a result, Taiwanese industries can shorten a great deal of product development lead time and reduce communication costs. This brings Taiwan further ahead in global competition. This research aims to layout the groundwork for Taiwanese enterprises to expand from collaborative production to functional collaborations, including R&D, operating, manufacturing, sales and marketing, by analyzing the current workflow management through case study of PLM implementation. This research results shall be supported by the following coverage: 1)Observation on system implementation and progress of PLM. 2)Purpose and expectation of Taiwanese enterprises in implementing PLM (product life cycle management). 3)Current functions of Taiwan electronic companies’ in house R&D units and external cooperative partners. 4)Bottlenecks in managing in house R&D, their activities and their cooperation with external engineering teams. 5)The role of Critical Success Factor (CSF) in the implementation of PLM. 5) Activities of internal design functional units collaborating with alliances, both vendors and customers, utilizing collaborative information service platform to effectively integrate a wide range of cross the strait operations, and linkage of interactive communication channels and sharing of real time knowledgebase database. 6) Analyze the enterprise’s tactics, the operations, the managements, the organization and Information technology aspect to improve their RD workflow management superiority item by item.

近年來不論在學術界或實務界，都開始研究新產品開發階段的相關議題以及企業組織如何在市場與他們的顧客進行互動，然而卻很少將焦點放在新產品開發績效與市場知識導向能力對新產品研發成功的影響，因此企業應該要開始將新產品開發績效與市場知識導向能力納入整個新產品開發的控制過程中，以便降低開發的風險，同時產品也更能貼切地符合顧客需要。 為了在新產品開發階段可以將產品以更快速、低成本與高品質的方式，滿足消費者的需求，企業應該及早在新產品研發過程中兼顧新產品開發績效與市場知識導向能力，透過與客戶的互動、瞭解競爭者資訊，同時在企業內與各部門分享協調，把新產品開發的失敗率降到最低。 因此，本研究的研究焦點放在（1）新產品開發績效對新產品研發成功的影響 ; （2）市場知識導向能力對新產品研發成功的影響。本研究的研究對象為台灣數位內容產業的廠商，共寄出問卷 600份，回收 141份，經由結構方程模式來分析本研究所提出的假設支持程度，所使用的統計分析方法為 SAS應用軟體。 本研究的主要發現有： 1. 新產品開發績效對新產品研發成功是具有正向的影響。因此，企業在產品開發過程中，應該要重視開發速度、開發成本及產品品質，以提高新產品研發的成功率。 2. 市場知識導向能力對新產品研發成功是具有正向的影響。企業一旦懂得應用市場所收集到的資訊，包括顧客的資訊、競爭者的資訊，將整合的資訊傳達到企業各個部門，新產品研發的成功率則會提高。 / In recent years, many organizations in academic or practical fields start to research the related topics in development stage of new products and how the enterprises interact with their customers in the market. However, there are few focuses on the development performances of new products and the guided competences of market knowledge for successful research and development of new products. Thus, it should be necessary for enterprises to reduce the development risks of new products and simultaneously fulfill the customer requirements by involving the development performances of new products and guided competences of market knowledge into the controlled process of research and development of new products. In order to fulfill the customer requirements by faster speed, lower cost and higher quality in development stage of new products, the enterprises should pay earlier attentions on the development performances of new products and the guided competences of market knowledge in the research and development process of new products to decline the failure rate by interacting with the customer, understanding the competitor information, and simultaneously sharing the information to related departments in the enterprises. Therefore, the study will focus on (1) the effect of the development performances of new products for successful research and development of new products; (2) the effect of guided competences of market knowledge for successful research and development of new products. The research objects of the dissertation are the venders of digital content industry in Taiwan. There are 600 questionnaires mailed out and 141 questionnaires replied, and through SEM to analyze the paper hypotheses by using SAS-the statistical analysis method. The main research findings include: 1. The effect of the development performances of new products for successful research and development of new products is positive. Thus, the enterprises in the process of research and development of new products should pay more attention to the development speed, the development cost and the product quality in order to enhance the successful ratio of research and development of the new products. 2. The effect of guided competences of market knowledge for successful research and development of new products is positive. Once the enterprises understand to utilize collecting information which contains the customer information, competitor information and to transmit the integrated information to related departments, the successful ratio of research and development of the new products will be improved.

一、研究目的：自從菸酒開放自由進口後，國內市場競爭更加劇烈，而反菸團體的活 動，消費者對健康意識的警悟，以及潛在消費人口結構的改變，都造成業者在經營上 的挑戰，本研究目的在試擬業者行銷策略。 二、文獻：本研究應用消費行為理論，生活型態理論，市場區隔理論，產品定位理論 及相關文獻。 三、研究方式：本研究採用問卷方式來收集初級資料，採用因素分析法，集群分析法 ，多元尺度法，區別分析法，卡方檢定與變異數分析法。 四、研究內容：根據問卷資料萃取生活型態構面，並進行市場區隔，並對不同特徵消 費群在人口統計變項，評估準則，消費行為上加以剖析其差異性。並針對吸菸者對品 牌與屬性的知覺與偏好態度作產品定位分析，以了解競爭態勢，與品牌理想點分析。 五、研究結果：本研究共區隔四個消費群簇，此四群在人口統計變項，消費行為，生 活型態構面與評估準則上均有顯著性的差異。第群訴求重點在於低價格。第二群訴求 重點在於翩翩紳士風度，第群訴求重點在於男子氣概，反抗權威的形象，第四群訴求 重點在於低尼古丁，低焦油含量。

第一章為緒論，在本章中著者將討論本論文之研究目的、研究動機、研究方法與研究 限制。研究目的探討廠商或企業布市場上行銷或生產某一產品時，在該項產品必然歷 經的各個產品生命週期中，廠商或企業如何利用本論文之研究結果於實際市場行動之 中。第二章為ＡＨＰ（分析層級程序）之簡介，在本章中著者試就ＡＨＰ做一概念性 之介紹，由於本法之牽連廣泛，故著者僅就其中與本論文相關者做一敘述。第三章為 產品生命週期之簡介，在本章中著者就眾多有關產品生命週期的文獻中，舉出與本論 文研究較具相關者做一描述。 第四、五、六、七章，本論文定莪產品處於介入期、成長期、成熟期、衰退期時各別 之行銷資源，再分別應用ＡＨＰ法衡量產品處於各階段時所應使的之行銷資源的優先 次序（priorities）。 第八章中，著者試就本論文做一結論與建議。並嘗試為企業界在應用ＡＨＰ時做一些 建議。